Privacy Policy

Last updated: October 21, 2025

Who We Are

We're Titan Valorium Architecture, based at 1250 King Street West, Suite 402, Toronto, ON M6K 1G2. We specialize in sustainable commercial and industrial architecture, and yeah, we take your privacy seriously. This isn't just legal stuff – we genuinely care about how your information gets handled when you work with us or visit our site.

What Info We Collect

Look, we're not trying to build a database on you. When you reach out through our contact forms or email us at info@titanvalorium.info, we'll collect basics like your name, email, phone number, and whatever project details you share. If you're an existing client, we'll obviously have more – contracts, site info, project specs, that kind of thing.

Our website uses standard analytics tools to see how people navigate around. We're talking IP addresses, browser types, pages visited – nothing creepy, just helps us understand if our portfolio section is loading properly or if folks are actually reading our sustainability page.

How We Use Your Data

Pretty straightforward here. We use your info to:

  • Get back to you about project inquiries
  • Work on actual architectural projects you've hired us for
  • Send project updates and relevant communications
  • Improve our website experience
  • Stay compliant with Canadian regulations and professional standards

We don't sell your data. Period. We're architects, not data brokers. Your info stays with us unless we need to share it with consultants or contractors who're directly involved in your project – and even then, they're bound by confidentiality agreements.

Cookies & Tracking

Our site uses cookies – those little data files that help websites remember you. Most are essential for the site to work properly. Others help us understand traffic patterns. You can disable cookies in your browser settings, though some features might not work as smoothly.

We use Google Analytics to track site performance. It's anonymized, and we're not watching your every move. Just trying to figure out if anyone's actually checking out our heritage restoration work.

Data Storage & Security

Your information lives on secure servers in Canada. We use industry-standard encryption and security measures. Our team's trained on data protection, and access is limited to people who actually need it for their work.

That said, no system's 100% bulletproof. We do our best, but if you're emailing us super sensitive stuff, maybe call us at (416) 555-0847 instead.

Your Rights

Under Canadian privacy law (PIPEDA, if you wanna get technical), you've got rights:

  • Ask what data we have on you
  • Request corrections if something's wrong
  • Ask us to delete your info (with some legal exceptions for project records)
  • Opt out of marketing emails anytime
  • File a complaint if you think we've messed up

Just shoot us an email and we'll sort it out.

Third-Party Services

We work with various software platforms for project management, rendering, and communication. These vendors have their own privacy policies, and we've vetted them to make sure they're legit. But if you're clicking external links from our site, you're heading into their territory.

Project Photography & Case Studies

Sometimes we feature completed projects in our portfolio or marketing materials. We'll always get your written consent before using project photos or details publicly. If you'd rather keep your project private, that's totally fine – just let us know.

How Long We Keep Data

Project files and client records stick around for at least seven years – that's standard practice for architectural firms and required by our professional body. Marketing inquiries that don't turn into projects? We'll typically clear those out after a couple years.

Changes to This Policy

We might update this policy occasionally – usually when laws change or we add new services. We'll post the updated version here with a new date. For major changes, we'll send existing clients a heads-up via email.

Questions?

If you've got concerns about how we handle your data or just wanna chat about it, reach out:

Titan Valorium Architecture

1250 King Street West, Suite 402

Toronto, ON M6K 1G2

Phone: (416) 555-0847

Email: info@titanvalorium.info